Terms & conditions

Last updated: 28 October 2026

1. About these terms

These terms are an agreement between you and Genexis Studio (“we”, “us”), which operates LeadPulse at leadpulse.genexisstudio.com. By creating an account or using LeadPulse you agree to them. If you use LeadPulse for a company, you confirm you can accept these terms on its behalf. You must be at least 18.

2. Your account

• Give accurate details and keep your password safe. You’re responsible for activity in your account and workspace, including by team members you invite.
• Tell us straight away at mukesh.kumar@genexisstudio.com if you think your account has been misused.

3. Free trial, plans and payment

• New accounts get a free trial with a limited number of credits. No card is needed to start.
• Paid plans are billed in advance through Stripe and renew automatically each billing period until you cancel. You can cancel at any time from Plan & billing; your plan stays active until the end of the period you’ve paid for.
• Credits reset each billing period and don’t roll over. Fees are non-refundable except where the law requires otherwise.
• Prices may change; we’ll tell you before a change affects your next renewal. Prices exclude taxes unless shown otherwise.

4. Outreach rules — your responsibility

LeadPulse drafts messages and can send email from your connected Gmail, but you choose who to contact and what to send. When using LeadPulse you agree to:

• Follow the laws that apply to your outreach, which may include the GDPR and ePrivacy rules (EU/Ireland), the UK GDPR and PECR, the US CAN-SPAM Act, Canada’s CASL, and India’s Digital Personal Data Protection Act. In particular, contact businesses only where you have a lawful basis, identify yourself honestly, include a working way to opt out, and stop contacting anyone who asks you to.
• Follow Google’s terms (including the Gmail program policies) and the terms of any other service you use with LeadPulse. LinkedIn steps in LeadPulse are a tracker only — you send everything on LinkedIn yourself, under LinkedIn’s rules.
• Not use LeadPulse to send spam, bulk unsolicited email, misleading or harassing messages, or to contact individuals in a way the law doesn’t allow.
• Not use LeadPulse to click competitors’ or prospects’ ads, inflate their costs, or interfere with their advertising.

We may limit sending, pause features, or suspend accounts that put other users, recipients or our providers at risk.

5. Acceptable use

Don’t misuse LeadPulse. For example, don’t: try to get around credit limits or security; reverse-engineer or overload the service; resell or share access outside your workspace; scrape LeadPulse; upload unlawful content; or use it to build a competing product.

6. Data and accuracy

• Business information, ad data, audits and scores are gathered automatically from public sources such as Google’s Ads Transparency data, Google Places, PageSpeed Insights and business websites. They may be incomplete, out of date or wrong, and scores are opinions, not guarantees. Check anything important before relying on it or repeating it to a prospect.
• LeadPulse doesn’t guarantee replies, meetings, clients or any business result.
• Some features depend on third-party services (such as Google, Stripe or SearchAPI.io) that may change or stop working; we’ll do our best to keep LeadPulse working but can’t control them.

7. Your content and privacy

You own what you put into LeadPulse — your notes, lists, messages and settings. You give us permission to store and process it only to provide LeadPulse to you. How we handle personal data, including data from your Google account, is explained in our Privacy policy. Where you use LeadPulse to process personal data about others (such as business contacts), you are responsible for having a lawful basis to do so.

8. Our service

LeadPulse, its software, design and brand belong to Genexis Studio. We may improve, change or remove features over time. We aim for LeadPulse to be available at all times but don’t promise it will be uninterrupted or error-free.

9. Ending your account

You can stop using LeadPulse and ask us to delete your account at any time by emailing mukesh.kumar@genexisstudio.com. We may suspend or close an account that breaks these terms or the law, or that hasn’t paid, and will usually give notice first unless the issue is serious. When an account closes, we delete its data as described in the Privacy policy.

10. Disclaimers and liability

LeadPulse is provided “as is” and “as available”. To the extent the law allows, we disclaim all implied warranties, including fitness for a particular purpose and accuracy of data.

To the extent the law allows, we aren’t liable for indirect or consequential losses, lost profits or business, lost data, or the results of your outreach, and our total liability to you for any claim is limited to the amount you paid us in the 12 months before the claim (or INR 8,000 if you haven’t paid anything). Nothing in these terms limits liability that can’t be limited by law.

You agree to cover us for claims brought by others arising from your outreach or your breach of these terms or the law.

11. Governing law

These terms are governed by the laws of India, and the courts of India have jurisdiction over any dispute. If you’re a consumer, you may also have rights under the laws of the country where you live that these terms can’t override. Before going to court, please email mukesh.kumar@genexisstudio.com so we can try to sort things out.

12. Changes to these terms

We may update these terms. If a change is significant, we’ll tell you by email or in the app before it takes effect. If you keep using LeadPulse after that, you accept the new terms. If you don’t agree, you can cancel.

13. Contact

Genexis Studio · mukesh.kumar@genexisstudio.com